Last updated: October 21, 2025
Look, we get it - nobody actually enjoys reading privacy policies. But we're architects, not data miners, and we want to be straight with you about how we handle your information. This isn't some corporate jargon dump; it's just an honest conversation about what happens with your data when you work with us or visit our site.
When you reach out to us or start a project together, we'll collect some basic stuff - your name, email, phone number, and project address. Nothing sketchy here. We need this info to actually, y'know, communicate with you and understand what you're trying to build.
If you're filling out our contact form or requesting a consultation, we'll ask about your project type, budget range, and timeline. This helps us figure out if we're the right fit for what you've got in mind. We've been doing this since 2010, and honestly, these details save everyone time.
Our website might also collect some technical data through cookies - things like your IP address, browser type, and which pages you checked out. It's pretty standard stuff that helps us understand how people use the site and where we might need to make improvements.
We use your contact details to respond to inquiries, send project updates, and keep you in the loop about your build. That's the main thing. Sometimes we'll send occasional updates about our work or insights we've picked up from recent projects - but only if you've said that's cool with you.
For active projects, we share necessary information with contractors, engineers, and other consultants who're working on your build. Everyone we work with is bound by their own professional confidentiality standards, but we'll always let you know who needs access to what.
We might use anonymized project data for case studies or portfolio pieces, but we'll always ask permission first if we want to feature your specific project. Your home or business is personal, and we respect that.
Your information lives on secure servers here in Canada, and we use industry-standard encryption to keep it safe. We're not a tech company, but we work with reliable hosting providers who know what they're doing when it comes to security protocols.
Project files and client records are stored for a minimum of seven years after project completion - that's partly legal requirement and partly practical. Architecture projects can take years, and sometimes issues pop up down the road where we need to reference original drawings or documentation.
We don't sell your data. Period. We're not in that business. Your info stays with us unless you've specifically asked us to share it with someone, or unless we're legally required to hand it over (which honestly hasn't happened in our 15 years).
Our site uses cookies to remember your preferences and analyze site traffic. They're basically little text files that help the website function properly. Most of what we use is pretty basic - things that remember if you've visited before or how you found us.
We use Google Analytics to see which pages get the most attention and where visitors are coming from. This data's anonymized and helps us understand what content is actually useful versus what's just taking up space.
You can disable cookies in your browser settings if you want, though some parts of the site might not work as smoothly. That's your call entirely.
We use a handful of third-party services to keep things running - email hosting, cloud storage for project files, and scheduling software for consultations. These providers have their own privacy policies, and we've vetted them to make sure they meet Canadian privacy standards.
If you're making a payment for our services, that goes through a secure payment processor. We don't store credit card information on our servers - that's way outside our expertise and better left to the payment specialists.
Under Canadian privacy law (PIPEDA, if you're into acronyms), you've got some solid rights. You can ask us what information we have about you, request corrections if something's wrong, or ask us to delete your data if you're no longer working with us.
If you wanna opt out of our occasional newsletters or updates, there's an unsubscribe link at the bottom of every email we send. No hard feelings - we know inboxes get crowded.
You can also withdraw consent for us to use your project in our portfolio at any time. Just shoot us an email and we'll take it down. We've had a few clients do this over the years for various reasons, and it's never been an issue.
We might update this privacy policy from time to time, especially if we start using new tools or if privacy laws change. When we do, we'll update the date at the top and let active clients know if there's anything significant.
For major changes, we'll send an email heads-up to everyone on our contact list. We're not gonna pull any sneaky switcheroos on you.
If you've got questions about this privacy policy or how we handle your information, just reach out. Seriously, we'd rather you ask than worry about it.
You can email us at contact@quintharborn.info, call us at (416) 555-0147, or drop by our office at 1425 King Street West, Suite 302, Toronto, ON M6K 1H6. We're usually there during regular business hours, and someone can walk you through any concerns you might have.
This privacy policy is governed by Canadian law and specifically complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). If you have concerns about how we've handled your personal information, you can file a complaint with the Office of the Privacy Commissioner of Canada.